Privacy Policy
Last updated: 26 March 2026
Creative Freedom Ltd respects your privacy and is committed to protecting any personal information you provide through this website.
This policy explains what information we collect, how we use it, and your rights.
Who we are
Creative Freedom Ltd
5 Mill Lane
Royston, Hertfordshire SG8 0DB
United Kingdom
Email: adam@creativefreedom.co.uk
What information we collect
We only collect personal information that you choose to provide to us, including:
- your name
- your email address
- your phone number
- any information you include in an enquiry form or email
We may also collect limited technical information when you use the website, such as your IP address, browser type, and general usage data through cookies and analytics tools.
How we use your information
We use personal information only for normal business purposes, including:
- responding to enquiries
- communicating with prospective and existing clients
- preparing quotations or proposals
- delivering our services
- issuing invoices and maintaining accounting records
- improving our website
We do not sell your personal information or use it for unrelated marketing.
Cookies and analytics
Our website uses cookies and Google Analytics to help us understand how visitors use the site and improve performance.
Google Analytics may collect information such as:
- pages visited
- time spent on the site
- device and browser type
- approximate location
- IP address (which may be anonymised by Google)
This information is used in aggregate and is not intended to identify you personally.
You can control cookies through your browser settings. Disabling cookies may affect how the website functions.
How long we keep your information
We retain personal information only for as long as reasonably necessary, including to respond to enquiries, carry out work for clients, and meet legal, tax, and accounting requirements.
Who we share your information with
We do not share your personal information with third parties for marketing or general business purposes.
However, your information may be processed by essential service providers used to operate our business, including:
- website hosting
- WordPress and WPForms (for enquiry form storage)
- email services (Microsoft Exchange)
- analytics services (Google Analytics)
These providers only process data as necessary for their function.
Lawful basis for processing
We process personal data only where we have a lawful basis to do so, including:
- responding to your enquiry before entering into a contract
- fulfilling a contract with you
- compliance with legal obligations
- our legitimate interests in running and improving our business
Data security
We take reasonable technical and organisational measures to protect personal information from unauthorised access, loss, misuse, or disclosure.
Your rights
You may have the right to:
- request access to your personal data
- request correction of inaccurate data
- request deletion of your data where appropriate
- object to or restrict processing in certain circumstances
- lodge a complaint with the UK Information Commissioner’s Office (ICO)
To exercise any of these rights, contact adam@creativefreedom.co.uk.
Contact
Creative Freedom Ltd
5 Mill Lane
Royston, Hertfordshire SG8 0DB
United Kingdom
Email: adam@creativefreedom.co.uk
Changes to this policy
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised date.
